FAQs

FAQ - Please always read the description of all orders before placing.

Visit our Y outube channel to learn how to buy followers, likes, comments e.t.c appropriately

How I do I learn how to buy followers, likes, comments, e.t.c ?

Search " crestpanel " on youtube, we have uploaded videos on how to purchase some of our best selling services.

How do I know the right link to use?

Are you buying :

Followers ? Use Profile link { Invite links or private account are not accepted }

Likes ? Use Post link { Invite links or private account are not accepted }

Comments ? Use Post link { Invite links or private account are not accepted }

Youtube Subscribers ? Use Channel link { Invite links or private account are not accepted }

Youtube Views ? Use Video link { Invite links or private account are not accepted }

Refunds will not be made for wrong links, kindly go through our Refund policy here

I purchased followers but I am yet to receive them, what do I do?

-The first thing you want to do is check and confirm if you used the right link.

-You also want to check if the account is on private

-Once all these are checked, you want to check the start time in the description of the order you placed, If all these are met and you still have not gotten the followers, kindly hold on a bit till after 24hrs, you should get them and if not, kindly contact CREST support (crestpanel@gmail.com)

-Confirm if you have not elapsed the Maximum ( MAX ) order for that particular service with the link being used.

Why are my followers dropping/Unfollowing ?

-You need to understand that we have different services with different pricing on the website depending on your budget. We have the CHEAPEST FOLLOWERS, GUARANTEED AND NON DROP EXPENSIVE FOLLOWERS ( PREMIUM )

-They all have different pricing for the same quantity, expect more drops if you use the cheapest follower, expect less drops if you use the Guaranteed section, expect NON DROP if you use the NON DROP EXPENSIVE.

-If you experience a drop while using the non drop expensive, check and be sure if you have not used the cheapest or guaranteed for that same account, if you have, it is definitely those ones still dropping.

What do these terms mean ?

-Pending ( Your order is in queue and will start working any any moment soon )

-In Progress ( Your order is being attended to )

-Processing ( There is something wrong with the order )

-Partial ( The remains has been canceled and refunded )

-Canceled ( Your order has been canceled and refunded )

-Completed ( Your order has been completed )

-Refill ( Account will be replenished free of charge in case a drop of followers, likes, views, etc, happens within the set period )

Can I place an order for the same link twice while the first one is still not completed ?

-No, Make sure the first order is completed before placing for the second order if you are going to place the order using the same link

-You can place as any times as possible at the same time if they are separate links

Do I have to be online whenever I place an order?

-No, you can completely go offline or switch off your phone, we will complete your orders while you are away so far they are well placed.

How do I contact CREST customer support ?

-Kindly click on the CUSTOMER CARE CONTACT 👩🏽‍💻 on the left side of your Crest dashboard.

Payment Issue - crestpanel@gmail.com

Order Issue or complains - Click Customer Care and create a Ticket

Nigerian followers issue - crestpanel@gmail.com

Response time is 9:00am - 9:00pm everyday except for Sundays.